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Job Description
. Responsible for managing, coaching and supervising a team of support staff to ensure the smooth operations of the Active Aging Centre.
. Ensure the smooth management of centre operations e.g. scheduling, documentation, cleanliness of workplace & senior safety
. Plan and organize active ageing programmes that improve daily attendance at the centre
. Ensure all the senior activities and programmes in the AAC promote a community climate of multi-racial tolerance, harmony and cooperation among residents
. Perform community screening, befriend the elderlies, and support in outreach activities or public education
. Establish and maintain good interpersonal relationships with stakeholders, seniors, caregivers, volunteers and the community
. Plan, organise, implement, monitor and evaluate the Centre programmes, activities and events and work out a regular activity calendar
. Assist in sourcing and creation of activities to improve and refresh resources or activities
. Manage staff recruitment and training needs
. Preparing reports for submission to AIC
. Ensure cost effectiveness of centre operations, maintenance of centre's equipment
. Handling suppliers, vendors and contractors
Requirement
. Willingly to oversee 3 centres
. Minimum Diploma Holder.
. 1 to 2 years of supervisory experience in eldercare or social service.
. Will be good if able to speak dialects (e.g., Hokkien, etc.).
. Able to motivate peers and team members
. Service mindset, genuine interest to engage our seniors in the community
. Possess good interpersonal and communication skills
. Pleasant, proactive and highly accountable for the work assigned
Job ID: 153716231
Skills:
operating expenses , Operational Efficiency, Manpower Planning, service standards, System Implementation, business performance, Process Improvements, Customer Experience, staff deployment
Skills:
Programme planning, Operational leadership, community engagement, Eldercare services
Skills:
Working with Children, Customer Service, Collection of Fees, Documentation, Resolve Operational Issues, Scheduling, People Management Training, Dealing With Students, Patience, Student Enrolment, Communication With Parents, guiding team members, Interpersonal Skills, task reminders
Skills:
Leadership, Problem-solving, Coaching, Customer Service, People Management, Decision-Making
Skills:
research administration , Office IT Applications, Procurement, Microsoft Applications