Centre Executive
Centre Executive
oodles math- Posted 11 days ago
- Be among the first 10 applicants
Job Description
Responsibilities:
- Conduct administrative and operational tasks of the centre
- Provide quality customer service through understanding of customers queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/ chase for outstanding payments
- Manage the petty cash float kept in the centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the centre is well maintained and meets the safe management requirements for Covid-19
- Ensure that student resources, stationery and merchandise are well stocked in the centre
- Any other ad hoc duties
Experience and qualifications:
- GCE N/O Level/ NITEC or higher
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and Excel
- Willing to work both weekends and three weekdays
- Experienced candidates will be considered for the Senior Centre Executive position.
More Info
Key Skills
About Company
Skills:
Basic knowledge of eldercare services, Proficiency In English, Case management systems, Microsoft Office Applications
Skills:
crm databases , patient support , Customer Relationship Management (CRM), Microsoft Office, Email, Work in A Fast Paced Environment, Customer Service, emergency operations, Attention To Detail, Friendly Personality, Handle Customer Enquires, Work Under Pressure, Interdepartmental Communication, Detail Oriented, phone etiquette, Able To Work Independently, Reliable, Escalation Process
Skills:
Data Center, Microsoft Excel, Class 3 Driving License, leisure, Driving License, systems thinking, Sharepoint, Microsoft Powerpoint, Talent Assessment, Computer Literacy, Customer Experience Design
Skills:
team performance , Microsoft Office, Customer Satisfaction, General Administration, Building Customer Relationships, Customer Satisfaction Programmes, Community Development, Customer Acquisition, Lead Generation Events, parent education, Shared Services, assisted living, Business Continuity, customer engagement events
Skills:
Microsoft Office, IT