Centre Admin and Sales Consultant

Job Summary:

We are looking for a customer-oriented Centre Executive to be the first point of contact for parents and students, converting inquiries and trial classes into enrollments. This role supports student sign-ups, maintains strong parent relationships, and ensures smooth daily centre operations while working closely with teachers and internal teams.

Job Responsibility:

• Passion to convert leads into actual sales and deliver first-class after-sales service is a must

• Be the first point of contact for all walk-ins, trial class bookings, and inquiries

• Support new student sign-ups and help parents find the best class fit for their child

• Maintain strong relationships with existing parents through regular updates and follow-ups

• Coordinate trial classes, monitor conversion rates, and implement strategies to improve performance

• Work closely with teachers to track class schedules, student progress, and customer feedback

• Handle centre admin matters, attendance, and daily operations smoothly and professionally

• Support marketing campaigns, events, and open houses to drive leads and brand engagement

• Working experience in an enrichment school environment will be looked upon favourably

  Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)

  
  Job Requirement:

• Friendly, confident, and customer-oriented

• A natural communicator - warm, persuasive, and attentive to people's needs

• Highly organised and able to multitask in a fast-paced environment

• Comfortable with sales targets and motivated to grow student numbers

• Team-player with a can-do attitude and willingness to take initiative

• Experience in education, retail, or service industries preferred

• Min. Diploma qualification required

• Proficient in Microsoft Office and comfortable with systems and databases

• Must be able to work on weekends (with two weekday off)