Cash Management Operations Senior Officer

Employment Type: Permanent

Industry: Banking

Work Location: CBD

Responsibilities

• Manage daily operational activities for the Cash Management business, including back-office onboarding and processing of cash management products.

• Support business initiatives by assisting in requirements documentation, User Acceptance Testing (UAT), and system implementation activities.

• Work closely with the Department Head and relevant stakeholders to enhance Cash Management systems and corporate internet banking functionalities.

• Compile, analyse, and maintain data metrics for Cash Management operations, ensuring accuracy and timely reporting.

• Collaborate with internal teams such as Front Office, Fintech, Compliance, and Finance to ensure smooth operational workflow.

• Handle SWIFT-related operational tasks, including reviewing message formats, processing remittances, and supporting settlement activities.

• Perform any other operational or administrative duties as assigned by the Operation Head or management team.

Requirements

• Bachelor's degree in Finance, Business, or a related discipline.

• At least 3 years of relevant experience in Cash Management or banking back-office operations.

• Good understanding of corporate internet banking services and operational processes.

• Knowledge of SWIFT messages, remittances, settlement principles, and associated operational risks.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• High level of responsibility, attention to detail, and ability to work independently.

• Experience in project coordination or involvement in system enhancement initiatives will be an advantage.

• Proficiency in Mandarin is required to liaise with Mandarin-speaking stakeholders and counterparts.