Case & Programme Executive (part-time)

About KampungKakis

KampungKakis (KK) is a ground-up initiative that started in 2020 during the COVID-19 pandemic, when the issue of loneliness amongst seniors in Singapore became more apparent than ever. 5 years on, we have grown into a Singapore registered charity dedicated to tackling social isolation among seniors in Singapore, one connection and one programme at a time. At the core of KampungKakis is a neighbourhood buddy system that matches seniors to their neighbours, based on proximity, spoken languages, and assistance types.

By 2030, Singapore would be considered a super-aged nation, with 1 in 4 Singaporeans aged 65 and above, and an estimated 122,000 seniors will be staying alone. It is against this backdrop that we confront the systemic problem of our seniors having an unmet need for longer-term and deeper relationships. Such relationships are difficult to develop with ad-hoc volunteers or staff of formal organisations, whom the seniors view as Service Providers. Especially for seniors who prefer to stay alone or not to be involved in community activities, more can be done to support their social well-being. Our mission is to reignite the kampung spirit of looking out for one another by providing a safe & inclusive platform for enduring friendships between neighbour volunteers and isolated seniors to develop.

Position Overview

The Executive, Case & Programme (Part-Time) supports the team in meeting its case work and programme goals, including overseeing senior outreach and programme delivery and impact measurement efforts. This position is an hourly-paid part-time role, with no more than 35 hours per week. The role is open only to Singapore Citizens and Permanent Residents living in Singapore. CPF contributions will be made in accordance with Singapore law.

About Your Roles & Responsibilities

1. Case Work:

• Conduct assessments of seniors needs and strengths using the Bio-Psycho-Social framework, and onboard and match them with volunteers.

• Upkeep and maintain clear documentation of seniors information, referrals and assessments in our database and to external agencies (where applicable).

• Proactively update KK's repository of senior-related resources (formal and informal) to share with active volunteers.

• Facilitate appropriate service referral and provision to seniors.

• Conduct regular home visits and calls to check in on seniors and their matched volunteers, as well as to ensure seniors well-being and safety.

• Conduct sessions with seniors and/or caregivers and social workers when necessary.

2. Programme Delivery & Impact Measurement

• Responsible for ensuring the continuity of KK's core programme: Onboard, match and facilitate volunteers to support seniors under KK.

• Oversee and execute complementary and ancillary programmes that contribute to KK's mission.

• Lead impact measurement efforts to measure and report on KK's programme impact on our seniors, volunteers and partners.

Please note that you may be expected to use your own personal device for work.

You are someone with the following skillsets:

• Passion for Seniors and Community Building: You enjoy speaking and spending time with seniors and are motivated by our cause to uplift seniors who are lonely and frail, by bringing communities together to support them.

• Programme Delivery: Experience with delivering outcomes of a programme or project.

• Effective Communicator: Professional in both written and spoken communication, with the ability to bridge communication between seniors, volunteers and the team.

• Good listener: You are attentive and patient, especially when interacting with seniors or their social worker, and you are good at summarising the key points from what you hear into case notes.

• Organisational Skills: Highly organised with the ability to manage multiple cases, and projects and deadlines. You are someone who can keep our seniors case notes organised.

• Relationship Building: Good interpersonal skills to cultivate and maintain relationships with diverse stakeholders, including government/social agencies, seniors, community partners, and volunteers.

• Self-Driven: Self-driven, able to work independently, and skilled at prioritising tasks to deliver outcomes.

We're extremely lucky if you also:

• Have Case/Social Work Experience: At least 1 year of case work experience or a diploma in Social Work.

• Have experience in programme operations, community engagement, or a related role, within a non-profit or social service organisation.

• Have direct experience working or volunteering with senior-related causes.

• Have experience in volunteer management and community building.

How to Apply:

Interested candidates are invited to submit their resume and any references to [Confidential Information]. Please include Job Application - Executive, Case & Programme (Part-Time) in the subject line.