About Hytech
Hytech is a leading fintech company, pioneering innovative financial technology solutions that empower clients to manage their finances with unmatched efficiency, security, and convenience. As a trailblazer in the fintech industry, we are committed to driving digital transformation and redefining the future of finance through our cutting-edge platforms and applications.
With a global team of over 2000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morrocco, Cyprus etc. Malaysia is Hytech's biggest office with over 500 employees, and we will continue invest in our talents in Malaysia.
Job responsibilities:
- Responsible for the daily operation of card products, including but not limited to user growth, transaction volume improvement, etc.
- Develop and implement Card Product Operation Strategy, plan and implement operation activities, and promote business development.
- Combine card business data to analyze business development and operation, and provide effective suggestions for product optimization.
- Develop and improve the handling procedures and norms for chargebacks and disputes, as well as relevant dispute investigation and handling.
Requirements:
- Bachelor's degree or above, preferably in finance/economics/marketing, etc.
- At least 5 years working experience in banks, credit card centers or third-party payment institutions, familiar with credit card business, risk management, user operation, etc.
- Have experience in Internet financial Product Operation, familiar with the operation mode of card products and client base consumption habits.
- Strong Data Analysis ability, able to drive operation strategies through Data.
- Excellent communication skills/cross-team collaboration, as well as good copywriting and event planning skills.
