Responsibilities:
- Answering of phone calls according to SOP
- Escalation of any issues that are not able to be rectified on the phone
- Assist in administration work / reply emails
- Any ad hoc duties as assigned
Requirements:
- min. Diploma and above
- Possess min. 1-2 years prior working experience in call centre functions
- Candidates with leadership or supervisory experience can be considered for Team Lead roles
- Excellent interpersonal and communication skills
- Team player and able to work independently
- Proficient in Microsoft Office
Interested candidates please send your updated resume in MS Word Format to:
[Confidential Information]
Subject: Call Center / Team Lead
or call 6736 3280 and ask for Kate
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
