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Call Centre Officer (Ubi) ESY

Call Centre Officer (Ubi) ESY

recruit express pte ltd
Fresher
SGD 2,600 - 2,800 per month
Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

  • Handle inbound and outbound customer calls and enquiries.
  • Resolve customer issues and complaints, escalating complex cases when required.
  • Process customer requests and update records accurately in the system.
  • Follow up on outstanding cases to ensure timely resolution.
  • Meet customer service, quality and performance KPIs.


Interested candidates, please email your resume to [Confidential Information]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

More Info

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Key Skills

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SGD 2,600 - 2,800 per month
Orchard Road, Singapore
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team performance , call center administration , Information Technology, Resolve Complaints, updating customer records, Customer Service, Achieving Kpis, Statistics, Scheduling, Outbound Calling, Case Management, Issue Escalation