Call Centre/ Helpdesk Support(12 hrs rotational shift)

We're Hiring: Call Centre/Helpdesk Support (12 hrs Rotational Shift)!

We are looking for a dedicated and customer-focused Call Centre/Helpdesk Support professional to join our team. In this role, you will be the first point of contact for our clients, providing timely assistance and solutions to ensure customer satisfaction. If you thrive in a fast-paced environment and have strong communication skills, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Call Centre/Helpdesk Support (12 hrs rotational shift)

What You'll Do:
Handle inbound and outbound calls professionally and efficiently
Log and track customer queries in the ticketing system
Provide accurate information and resolve issues within set timelines
Escalate unresolved issues to relevant teams when necessary
Follow up with customers to ensure their concerns are addressed
Work on a 12-hour rotational shift schedule as assigned

What We're Looking For:
Minimum 1 year of experience in call centre or helpdesk support roles
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to remain calm under pressure
Team player with a positive attitude

Keen to deliver top-notch support Apply now and become part of our growing team!