Business System Analyst

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Business SystemAnalyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Role Description

- Identify and analyze the stakeholders involved in the requirement process prepare and lead requirement gathering activities

- Gather, analyze and formalize user business processes & requirements verify & validate the requirements and document them into functional and non functional specifications.

- Perform screen mockup and prototype to confirm requirements, understand the project scope and ensure requirements adhere to project scope.

- Analyze and consider the integration between modules and interfaces with other systems.

- Perform requirement traceability, identify out of scope requirements and escalate scope creep review, identify and resolve conflicting, incomplete and inaccurate requirements.

- Review requirements with stakeholders and seek timely approval, participate in negotiation of out of scope items.

- Develop technical design specification and translate technical design into process/program specification

- Develop training material and prepare documentation including system and user manual required to support the system Support Role

- Provide post implementation support including production support, user query and change requests.

- Perform workaround and problem resolution. - Analyze and classify issues, queries, user request and perform impact analysis.

- Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues.

- Track all reported request, issues, etc. to closure and within SLA.

- Review, verify & validate fixes are tested correctly before rolling out to production

- Ensure accurate update of configuration items, including hardware, software, documentation, etc.

- Willing to stretch extra hours when there is need to clear work

- Supervision required: Works under general supervision and follows established procedures

Optional Skills

Further qualifications and capabilities will be an added advantage but not required (one or more of the following):

- Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

- Creative and strong problem solving skills and ability to think out of the box

- Team player with strong communication and interpersonal skills

- Self motivator with positive attitude and high energy

- Customer focused - Proficient in written and spoken English

- Technically competent with ability to pick up new technology

- Good analytical and Design skills

- Good SDLC and ITIL experience

- Strong presentation, persuasive and negotiation skills

- Innovative ideas to automate day to day routine tasks / automated testing

Cddt with knowledge of Java and SQL will have added advantage.

To Submit your details, please apply online or submit your updated resume at [Confidential Information] .

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys personal information and privacy policy