Business Support Executive

The Job Responsibilities:

. Administrative support to sales department.

. Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.

. Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.

. Attend to walk in customer when marketing department is preoccupied.

. To update on commercial team sales revenue based on data provided by the accounts department.

. To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.

. Prepare quotations.

. Experience in utilizing AI tools will be an added advantage.

. Any other related administrative duties as assigned.

What It Takes:

. Tertiary education preferred, candidates with the right attitude without the necessary academic qualifications are welcome to apply.

. 2 or more years experience as a Sales Coordinator or CustomerService role in similar capacity may be advantageous.

. Candidates with no experience with the right aptitude and attitude may be considered.

. Sales/Customer service oriented & possess good interpersonal, analytical and communication skills and able to communicate with multiple levels of employees are necessary to excel in this role.

. Computer literacy and proficient in MS Office such as Words, Excel etc.

. Good administrative, organizational, and problem-solving skills.