Business Solutions Executive / Business Solutions Consultant / Business Solutions Manager

Works with clients to understand their business goals, operational challenges, and requirements, then recommends solutions that address those needs. These solutions may include products, services, technology, process improvements, or a combination of offerings. The role develops a clear understanding of each client's situation, gathers relevant information, and explains how proposed solutions can support their objectives.

Builds relationships with prospective and existing clients, prepares proposals and presentations, and coordinates demonstrations, assessments, or implementation discussions. Works closely with sales, product, technical, operations, and customer support teams to confirm that proposed solutions are suitable, practical, and aligned with the organization's capabilities. Follows opportunities through the sales or consulting process, responds to client questions, and helps resolve issues that arise during evaluation or delivery.

Tracks client needs, market developments, opportunity pipelines, and solution outcomes. Prepares reports and recommendations for internal teams and contributes feedback that can help improve products, services, and business processes. At manager level, may lead a team, set business development or delivery priorities, oversee key client relationships, and monitor performance against revenue, client satisfaction, or project objectives.

• Bachelor's degree in business, management, information systems, marketing, or a related field preferred
• Experience in business development, consulting, account management, solution sales, or client service
• Ability to understand business requirements and translate them into practical recommendations
• Strong communication and presentation skills, including the ability to explain complex ideas clearly
• Client-focused approach and confidence building relationships with stakeholders at different levels
• Strong analytical and problem-solving skills, with the ability to assess needs, options, and potential outcomes
• Experience preparing proposals, presentations, business cases, or project plans
• Ability to coordinate work across sales, technical, product, operations, and service teams
• Good organization and follow-through when managing multiple clients or opportunities
• Familiarity with customer relationship management systems and standard office software
• Commercial awareness and understanding of sales pipelines, pricing, and business performance
• Relevant industry or technical knowledge is an asset
• Team leadership and strategic planning experience may be expected for manager-level positions