Business Process Excellence Lead

About Ampol

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you.

We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer's needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you're a professional committed to excellence, Ampol is looking for you.

Job Description

Ampol is transforming how Trading & Shipping operates through a new Commodity Trading & Risk Management (CTRM) ecosystem, creating smarter and more connected ways of working across the trade lifecycle.

We're looking for a Trading Business Process Optimisation Lead to help shape this transformation.

In this role, you will design and optimise the business process workflows that will support our future CTRM platform. You'll map current processes, build improved future-state workflows, and define clear handoffs and operational controls to ensure procedures are practical, reliable and efficient.

You'll partner closely with program leadership and SMEs across Trading, Risk, Middle Office, Finance and Operations to deliver aligned, accurate and easy-to-adopt workflows that strengthen exposure management, risk, cash flow and liquidity.

If you thrive in fast-paced trading environments and enjoy building fit-for-purpose processes, this is a rare opportunity to help shape how Ampol's trading operations will run for years to come.

Key Responsibilities

Trading Operations Excellence

• Lead operational improvement work to support the CTRM Ecosystem implementation.
• Analyse and redesign trading and operational workflows to create efficient, practical and scalable processes.
• Support business readiness through interim and transition stages.

Operational Impact Analysis & Planning

• Review trading, risk, middle office and operations activities to identify required changes.
• Build structured operational plans that define how tasks will function in the new environment.

SME Engagement & Alignment

• Work with SMEs across Trading, Risk, Finance, Operations and Middle Office to validate future workflows.
• Align process design with CTRM delivery milestones and program requirements.

Business Process Design & Implementation

• Define future-state operating processes that integrate seamlessly with the CTRM solution.
• Ensure procedures are embedded into day-to-day operations and support real-time data use.

Capability Uplift & Documentation

• Create clear, user-friendly procedural documents, reference guides and operational instructions.
• Support teams to confidently adopt new ways of working.

Operational Risk & Controls

• Identify process risks and define appropriate controls and remediation steps.
• Escalate operational issues that may impact process integrity or trading outcomes.

Qualifications

• Tertiary qualification in Business, Commerce, Supply Chain, Engineering, Finance or a related field.
• Experience leading or contributing to operational excellence or process optimisation in commodity trading, energy markets or supply chain/logistics.
• Strong understanding of commodities trading operations and the physical/paper trade lifecycle CTRM experience highly regarded.
• Proven ability to design, improve and document complex operational workflows, controls and procedures.
• Experience collaborating with senior stakeholders across Trading, Risk, Middle Office, Finance and Operations.
• Skilled in analysing and mapping processes, identifying gaps and recommending practical, scalable solutions.
• Strong communication skills, able to translate complex concepts for diverse audiences and influence alignment.
• Effective working across both business and IT teams to ensure processes and systems work cohesively.
• Highly organised, with the ability to structure and maintain detailed operational documentation.
• Strong problem-solving and root cause analysis capability.
• Adaptable and comfortable working in fast-paced, ambiguous environments with shifting priorities.
• Energetic, collaborative self-starter who builds credible relationships and quickly understands new contexts.

Additional information

At Ampol, we're committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level Apply today.