Business Operations Manager

Key responsibilities

. Own and improve day-to-day operations: office/facilities, vendors, staff support and admin coordination

. Coordinate people processes (including onboarding) and support basic finance processes/reporting as needed

. Support project delivery from a systems/operations perspective - maintaining project coordination tools, set-up, hygiene and reporting

. Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.

. Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization.

Minimum Qualification(s)

. Bachelor's degree in Business Administration, Finance, Engineering, or a related field

. 6+ years of experience in Partnership Operations, Sales Operations, or Business Operations

. Direct experience tracking operational expenditure and vendor reconciliation. You understand how to justify spending to Finance and Procurement teams.

. Experience in analyzing large volumes of data to identify potential risks or bottlenecks to the business, and to ensure accurate allocation of resources to partners.

. Strong project management, communication skills with a track record of driving programs that require internal and external coordination across multiple teams.

. A high level of Chinese language proficiency is required, as the role involves complex communication with partners and clients in Mandarin-speaking markets.