Job Summary
The Business Operation Manager manages company-wide business operations, ensuring smooth hiring, budgeting, project guidance, and process improvements to drive timely delivery and revenue growth.
Responsibilities
- Collaborate with internal teams and clients to ensure electrical products are delivered on time according to client requirements and report and resolve issues with the Director
- Assess current business operations to identify gaps and opportunities, propose new business ideas to improve revenue margins, support deal structuring and pricing through business-value analysis, and negotiate proposal prices
- Coordinate with assigned teams and partners to manage electrical and safety matters within timelines, delivering quality client service
- Liaise with the Director to review production workflows and recommend improvements to foster a positive and dynamic work environment
- Develop leadership and people management skills by guiding work teams on projects
- Identify and address potential problems and opportunities by collaborating with internal teams and partners
- Develop plans to implement technologies such as CRM and accounting software to organize and enhance productivity
- Learn to write operational management reports to improve forecasting, budgeting, and provide timely operation and sales updates to management
- Clearly and professionally explain company services to prospects and maintain a professional attitude when engaging with customers
- Conduct competitor research on electrical and UPS system products to maintain market competitiveness
- Communicate key points effectively and negotiate with clients while building rapport
Preferred competencies and qualifications
- Operation management skills to understand key operational requirements and deliver services on time
- Business management skills to support company growth
- Time management and multitasking skills to handle multiple responsibilities efficiently
- Strong interpersonal and communication skills to engage effectively with clients and teams
- Problem identification and resolution skills to improve company processes
- Skills to achieve productivity and efficiency improvements
- Professional report writing skills for clear and effective documentation
- Negotiation and consultative sales skills to support business deals
- Market knowledge to stay competitive
- Communication and negotiation skills to build client relationships
Other Information
- Duration of Traineeships: 6 months
- Approved Training Allowance: Mature Mid-Career Individuals - $3800
- Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship: Mid-career individuals from any qualification level can apply.
