Feeling stuck in your current role and seeking a managerial opportunity Our client is looking for a Business Manager!
In this role, you will report directly to the Branch Manager. You will be responsible for leading, developing and managing a full fledged branch, ensuring the achievement of business objectives across the Wealth and Retail segments.
- Coach Relationship Managers to achieve business goals and effectively meet customer needs
- Deliver branch plan including leads/sales prospect management and overall customer experience, and establish as a provider of world class retail banking and wealth management solutions
- Create and maintain an environment where the branch team maximise performance and provide the highest quality service
- Ensure a consistently high level of service delivery to increase customer satisfaction
- Manage and guide staff in the sales process model, personal financial review, product knowledge and proper sales techniques of our products to expand customer relationships, meet established performance objectives and contribute to maximised economic profit
- Be the change agent to drive new ways of doing business in branch network
- Ensure strict alignment to banking standards and regulations
Requirements
- Min 4 years experience in Premier Banking RM experience (Managerial experience will be a bonus)
- Good knowledge of Wealth and Retail distribution techniques and models
- Proven and progressive management experience
- Proven ability to multi-task in a fast-pace work environment and prioritize work assignments
- Prominent people development mindset
