Sales Support & Opportunity Qualification
- Understand customer pain points, requirements, and buying intent.
- Schedule appointments, product demonstrations, or meetings for the field sales or business development team.
- Ensure smooth handover of qualified leads to sales managers.
Deal Pursuit & Bid Desk Assistance
- Collaborate with presales and delivery teams to create compelling business cases for opportunities.
- Present high-level solutions and articulate clear value propositions.
- Support contract management activities before and after sales, including tasks such as bank guarantee facilitation.
Customer Engagement
- Respond promptly to inbound inquiries and follow up on marketing-generated leads.
- Provide accurate product/service information while maintaining professional communication.
- Build strong relationships with prospects to increase conversion confidence.
CRM Data Management
- Record all interactions, lead statuses, and sales activities accurately in CRM systems.
- Maintain clean and updated data to support forecasting and analytics.
- Track and monitor KPIs such as call volume, email outreach, conversion rates, and meeting bookings.
Requirements
Qualifications & Experience
- Diploma or Bachelor's degree in Business, Marketing, Communications, or related fields.
- 1-3 years of experience in inside sales, telemarketing, lead generation, or customer engagement preferred.
- Exposure to B2B sales, IT services, SaaS, or technology solutions is an advantage.
- Fresh graduates with strong communication skills will also be considered.
Skills & Competencies
- Proficiency in Microsoft Excel and PowerPoint.
- Strong verbal and written communication skills.
- Customer-focused with the ability to build quick rapport.
- Good understanding of sales processes and qualification techniques.
- Comfortable with outbound calling and digital outreach tools.
- Familiarity with CRM systems (e.g., Salesforce) is a plus.
- Highly organized, disciplined, and capable of managing multiple leads simultaneously.
How to Apply: Interested applicants, please click on the Apply Now to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Tan Ee Shuan
Consultant - Technical Operations
EA Personnel No: R23116670
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
