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NTUC LearningHub

Business Development Manager, Digital Business

5-7 Years
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Job Description


  • Develop and execute sales strategies to grow market presence and expand portfolio for B2B Learning eXperience Platform (LXP).
  • Manage the full sales cycle from prospecting and client engagement to proposal preparation, quotation, negotiation, and closing.
  • Build and maintain strong relationships with key accounts, providing ongoing account servicing and identifying opportunities for expansion.
  • Be accountable for achieving sales targets.
  • Drive awareness and uptake through roadshows, enterprise events, and direct engagement with enterprises.
  • Work closely with the Marketing team and appointed agencies to conceptualise, brief, and execute impactful campaigns that drive traffic and conversions.
  • Propose and manage creative assets, ensuring campaign effectiveness and alignment with brand guidelines.
  • Collaborate with Brands & Communications to plan and deliver monthly social media content to build consistent awareness of LXP.
  • Analyse sales funnel metrics and campaign performance data to recommend and implement optimizations.
  • Provide regular reports and insights to management on sales performance and campaign ROI.
  • Partner with internal tech teams to brief in campaign requirements, coordinate system enhancements, and manage change requests that support sales and customer experience.
  • Manage customer enquiries, issues, and escalations from enterprises using the LXP app and website.
  • Ensure a smooth and supportive learner journey to maximize satisfaction and retention.

Requirements:

  • Minimum 5 years of experience in Learning & Development (L&D), continuing education, or a related domain
  • At least 2 years of direct experience in partnership development.
  • Proven ability to lead contract negotiation processes and manage contract lifecycle in collaboration with legal team.
  • Strong project management and cross-functional collaboration skills; comfortable working across teams (Product, Tech, Marketing, Legal, Sales etc).
  • Exceptional communication, stakeholder management, and interpersonal skills.
  • Strong problem-solving ability with a results-oriented and strategic mindset.
  • Platform or APP experience a bonus
  • Ability to take ownership and drive partnership initiatives from proposal to execution.
  • Comfortable in a fast-paced, dynamic environment and able to manage multiple projects simultaneously.
  • Proficient in Microsoft Excel, PowerPoint and Deck presentation
  • Experience in marketing and communications is a plus

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About Company

Job ID: 144533397

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