Business Development Executive

Company Description

Set Sail A.I. delivers an Agentic AI Platform that helps global companies automate core business processes at scale. The company specializes in Customer Service and Sales workflows, providing solutions that operate seamlessly across Voice AI, Email AI, Chat AI, and Kiosk AI channels. Set Sail A.I. partners with over 250 large enterprises, supporting them in improving efficiency and customer experience. Team members join a growth-focused environment that combines advanced AI technology with practical business outcomes.

Role Description

The Business Development Executive is a full-time, on-site role based in Singapore. This role is responsible for identifying and pursuing new business opportunities, building a strong pipeline of prospects, and conducting outreach through calls, emails, meetings, and events. Day-to-day activities include qualifying leads, presenting Set Sail A.I.s solutions to potential clients, preparing proposals, and supporting contract negotiations. The Business Development Executive will collaborate closely with sales, marketing, and product teams to refine value propositions, respond to customer inquiries, and ensure smooth handover to account management. The role also involves maintaining accurate records in CRM systems, tracking performance metrics, and contributing to market feedback and competitive insights.

Qualifications

• Strong new business development and lead generation skills, with the ability to build and manage a sales pipeline.
• Solid understanding of business concepts and commercial drivers, with an interest in AI and technology solutions.
• Excellent communication skills, including clear presentation, negotiation, and stakeholder management capabilities.
• Experience in account management, with a focus on maintaining long-term client relationships and ensuring customer satisfaction.
• Previous experience in B2B SaaS, enterprise sales, or technology-related business development is highly beneficial.
• Ability to work independently, meet targets, and manage multiple opportunities in a fast-paced environment.
• Bachelor's degree in Business, Marketing, Technology, or a related field, or equivalent practical experience.
• Comfort working with CRM tools, sales productivity software, and basic data analysis to inform decision-making.