Key Responsibilities

Business Development & Account Management

• Identify, pursue and close new business opportunities in residential, commercial and B2B cleaning services

• Develop and execute growth strategies to expand corporate partnerships and high-value client accounts

• Prepare business proposals, tenders, quotations and service presentations

• Strengthen relationships with key clients, facility managers, developers and property groups

Operational & Administrative Support

• Analyze sales performance, prepare reports and forecast future demand

• Coordinate with cleaning operations team to ensure service standards are met

• Build SOPs, service workflows and productivity enhancements

• Manage CRM entries, client databases and internal documentation

• Conduct market research and competitive benchmarking

Project Coordination

• Oversee onboarding of new corporate clients

• Coordinate contract renewals, upsells and additional service agreements

• Work with marketing team on campaigns, digital ads and partnerships

Requirements

• Diploma or Degree in Business, Management, Marketing or related fields

• Strong analytical and administrative skills

• Excellent communication skills and ability to present proposals professionally

• Demonstrated ability to handle high-value clients and negotiate contract terms

• Independent, resourceful and able to work in a fast-paced environment

• Proficiency in MS Office, CRM tools and proposal writing

Preferred Skills

• Experience in operations planning or administrative support

• Knowledge of Singapore cleaning industry standards (bonus)

• Ability to build KPIs, reporting dashboards and workflow systems

• Strong stakeholder management capability

Why Join Us

• Opportunity to shape the company's business strategy during a high-growth phase

• Direct impact on corporate expansion and major client acquisitions

• Fast-moving role with exposure to BD, operations and executive decision-making

• Attractive salary package aligned with experience and performance