Identify, qualify and manage the acquisition and development of new business leads
Build rapport and maintain close relations with clients, suppliers, contractors and real estate agents through a mix of marketing channels, including but not limited to networking, presentations, cold-calling, follow-ups etc.
Ensure excellent service standards are consistent throughout the business cycle through pro-active needs and requirements identification, prompt follow ups and actions on client's feedback
Communicate with clients to identify needs and work with team members to improve current services
Work closely with other team members to strategise, prepare and ensure the completeness of collaterals, fee proposals, presentation kits, business proposals, tender submissions and clarifications
Compilation of reports
Ensure that CRM is updated regularly
Business/Industry registration management
Coordinate with other regional BD when needed
Regularly keep track of industry news and develop an understanding of the competition in the market.
Job requirement:
Good interpersonal skills with high Emotion Quotient , understand, respect and tolerant of diversity of ethnic, individual and company cultures to be able to build rapport & relation with clients, able to manage emotion appropriately and professionally in managing different clients. Require patience for some cases to building long term business relationship with potential clients. Interactively bridge & collude clients with internal project leader and operations team to ensure smooth operations of the projects.
Good presentation skills are crucial to accurately introduce company's competencies to potential clients and persuading clients to choose DB&B as preferred business partner. Listening and Questioning Skills is critical to fully understand clients requirements, negotiation skill is required to attain win-win situation while discussing terms of contract with client.
Intrinsically motivated and able to take rejections positively, especially performing cold calls. Focus on achieving Sales quota and at the same time maintaining high level customer satisfactions.
