Business Development Director

About Us

Founded in 2015, GaiGai is one of Singapore's largest and fastest-growing offline dating agencies, under the Paktor Group. Each year, we connect thousands of singles through a unique blend of modern technology, personalised matchmaking, and curated social events. With an extensive database of quality clientele and dedicated Relationship Managers, our mission is to empower meaningful connections for singles from diverse backgrounds. We facilitate this through

• Personalised one-on-one matchmaking consultations

• Singles events

• Image and dating coaching to help our clients present their best selves and create the best first impressions

Our presence extends beyond Singapore under different local brands - Paktor Premium in Taiwan, HeyDouble in Hong Kong, and Malaysia.

Job Description

Lead GaiGai's next growth chapter-drive revenue, unlock new streams, and shape the future of Singapore's leading dating agency.

The Business Development Director is responsible for setting the strategic direction, accelerating revenue growth, and building sustainable new lead and revenue channels. This role will oversee commercial performance, brand positioning, and operational excellence - ensuring the business remains market-leading, profitable, and future-ready.

You will act as both strategist and operator: defining where we go next, and ensuring we execute with discipline.

• Strategic Leadership & Business Direction

  • Define, design and execute the short and long-term growth strategy

  • Chart the organisation's directions in alignment with market trends and customer insights

  • Identify key expansion opportunities and growth areas

  • Drive innovation in the organisation's products and services

  • Partner with regional heads to optimise sales and growth for the organisation

• Revenue Growth & New Business Development

  • Develop and execute strategies to generate new leads and revenue streams

  • Explore and experiment partnerships, corporate collaborations and strategic alliances

  • Optimise pricing, packaging and upsell framework

  • Ensure sustainable and scalable growth

• Brand & Market Positioning

  • Strengthen the brand's positioning as a premium and trusted matchmaking brand

  • Lead thought leadership and public relations direction, where needed

• Team Leadership & Culture

  • Lead and develop high-performing sales, marketing, and operations teams

  • Build accountability culture around KPIs and measurable outcomes

Who we are looking for

• 8-12 years of leadership experience in growth, sales (B2C), business development, marketing

• Strong commercial acumen with proven P&L ownership

• Demonstrated ability to create and scale new revenue streams

• Experience in leading multi-functional teams

• Strategic thinker with hands-on execution ability

• Entrepreneurial mindset

• Experience in lifestyle and consumer services in a small-medium enterprise is highly advantageous