Business Associate (Dental Practice)

We are looking for a Business Associate to manage the administrative backbone of our dental practice. This role is largely administrative - appointments, billing, claims, records, and office coordination - with a patient-facing element that makes every day rewarding. Enjoy a 5-day work week with stable day hours and all public holidays off.

What You Will Do

. Manage the full appointment cycle: scheduling, confirming, rescheduling, and follow-ups

. Process payments and handle financial transactions accurately

. Submit, track, and reconcile dental claims via CHAS, Medisave, and insurance portals

. Maintain organised clinic records, reports, and filing systems

. Manage office and dental supply inventory, ordering, and vendor coordination

. Provide professional front desk support and handle patient enquiries

What You Need

. Diploma or degree in any discipline (business administration, management, or healthcare-related fields are a plus)

. Strong organisational and multitasking skills

. Proficient with computer systems and office software applications

. Good communication skills - professional yet approachable

. Able to work rotating day shifts including at least one weekend day

. Experience in admin, office coordination, healthcare, or customer service is advantageous

Why Join Us

. 5-day work week with day shifts only (8.30am-6.15pm) - no night shifts

. All public holidays off

. Structured training and professional development

. Annual leave + additional Reward Leave

. Medical and dental benefits

. Performance incentives

. Career progression into senior administrative and clinic coordination roles