Company Overview
Established in 2010, Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. We serve global clients across IoT, blockchain, fintech, networking, and ecommerce, delivering quality products through passion and collaboration.
Job Summary
You will lead business analysis efforts to translate stakeholder needs into functional digital solutions, supporting agile teams in delivering government and public sector products with a focus on integration, user experience, and operational efficiency.
Responsibilities
- Elicit, analyse, and document business requirements by engaging business stakeholders, product owners, operational teams, and external vendors to frame problems clearly
- Translate business requirements into functional specifications, user stories, acceptance criteria, metrics, process flows, service journeys, wireframes, and other project artefacts
- Conduct impact assessments and gap analyses for business requirements, incidents, and integration initiatives to inform solution design
- Analyse existing business processes and recommend improvements to enhance service delivery, user experience, and operational efficiency
- Facilitate requirement workshops, solution walkthroughs, sprint refinement sessions, and user acceptance discussions to align teams and stakeholders
- Collaborate closely with cross-functional Scrum teams to ensure accurate translation of business requirements into system solutions
- Support solution design discussions involving OutSystems, AWS services, APIs, and external system integrations to ensure technical feasibility and alignment
- Review functional designs and proposed solutions to verify alignment with business objectives and operational needs
- Assist in release planning, requirement prioritisation, product backlog grooming, and backlog management activities to maintain project momentum
- Support SIT/UAT activities by preparing test scenarios, collating results, triaging defects, validating business requirements, and assessing deployment readiness
- Assist with incident investigations, root cause analysis, and service recovery activities for production issues to maintain system reliability
- Prepare and maintain comprehensive documentation including business requirements, functional specifications, process maps, user guides, training materials, and operational procedures
- Collaborate with cybersecurity, operations, platform, and infrastructure teams to ensure compliance with government policies, IM8 requirements, and system governance standards
- Support change management, stakeholder communications, and user adoption activities for releases, including conducting user training sessions
Required competencies and certifications
- Minimum 5 years of experience as a Business Analyst
- Proficient in agile-scrum methodology to support iterative development and delivery
- Skilled in using tools such as Confluence and JIRA for documentation and project tracking
- Experienced in User Acceptance Testing (UAT) to validate system functionality against requirements
- Proven experience building government or public sector digital products
- Demonstrated ability to integrate legacy systems into modern platforms
Preferred competencies and qualifications
- Experience with OutSystems-based delivery platforms
- Familiarity with GovTech technology stack
- Experience integrating applications with AI or machine learning services
- Knowledge of AI tools to accelerate research synthesis, requirements documentation, and ways of working
