Key responsibilities:
- Manage the Business Requirements and Functional Solution aspects - scope the problem and develop business case to address the problem
- Document requirements / user stories, source and evaluate alternatives, and recommend solution that best fits the needs
- Perform business analysis:
a. Business Analysis Planning and Monitoring:
Identify stakeholders, techniques and processes to manage, track and trace requirements
b. Enterprise Analysis:
Refine and clarify business need, define solution scope and develop business case
c. Elicitation:
Explore, identify and document business needs
d. Requirements Analysis:
Assess current state, analyze stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need
e. Solution Assessment and Validation:
Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need
- Apply Agile methodologies and principles in project delivery, emphasizing continuous improvement and cross-functional teamwork
- Assess and review testing scenarios, test cases, and test reports to ensure comprehensive coverage and effective conduct of various tests
- Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders
- Collaborate, Co-ordinate and facilitate meetings between third-party teams and internal client teams as required
- Work closely with third-party vendors to track and review progress of key delivery and payment milestones ensuring service levels are met within the contractual agreement
- Facilitate and co-ordinate review and sign off processes with client internal teams
- Perform tasks assigned by the Program Manager/Program Directors
Qualifications:
- Bachelors degree in computer science or similar field
- Demonstrated experience in business analysis, requirements management, application solutioning and design
- Experience in full project development life cycles
- Ability to facilitate discussions/workshops to elicit, manage and priorities key business needs
- Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding
- Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
- Knowledge in one of the following areas will be added advantage - Agile Methodology, Business Process Reengineering, Microsoft SharePoint, Data Analytics, proficiency in products such as Microsoft SharePoint, Tableau Software
- Team player with strong organization and people handling skills
- Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
- Ability to work collaboratively in cross-functional teams
