Your role
Are you highly organized with a sharp eye for detail Do you take pride in delivering seamless, high-impact client experiences Are you energized by the opportunity to simplify complex processes and drive automation that makes a real difference We're looking for someone like that to shape the future of end to end client lifecycle and operational excellence through the OnePass initiative. Role coverage:
- Business Case Development: Collaborate with stakeholders and producers to define and validate business cases for OnePass deliverables
- Process Analysis: Develop in-depth understanding and document current business processes, identifying pain points and opportunities for improvement
- Stakeholder Engagement: Act as the voice of business interests within cross-functional teams, facilitating discussions and aligning requirements with key users and senior stakeholders
- Data-Driven Decision Support: Collect, clean, and analyze data to support strategic decisions and product iterations
- Product Rollout & Success Metrics: Support the development of rollout plans and define OKRs to measure post-implementation success
- Documentation & Testing: Prepare detailed business requirements, test plans, and coordinate user acceptance testing to ensure quality delivery
- Agile Collaboration: Work closely with Stakeholders and Delivery teams to manage backlogs, prioritize sprints, and ensure timely delivery of enhancements
Job Type
Full Time
Job Reference #
323533BR
City
Singapore
Your team
You'll be working as part of the OnePass initiative, one of the key components of the Digital Transformation portfolio in the F2B Digitalization function. This function sits in the Global Wealth Management COO in Singapore / Hong Kong.
Your expertise
- Ideall 7-9 years of experience in business analysis, project management, or operational change, preferably in financial services or wealth management
- Strong understanding of COO functions, risk and control frameworks, and digital transformation principles
- Excellent communication, facilitation, and presentation skills with the ability to influence and negotiate across levels
- Proactive problem-solver and collaborative team player who thrives in dynamic environments; skillfully balancing shifting priorities while staying focused & adaptable
About Us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
