Business Analyst

Responsibilities

1. Gather, analyse, and document business and system requirements for web-based applications and digital platforms.

2. Work closely with stakeholders to identify business needs, pain points, and opportunities for process improvement.

3. Translate business requirements into functional specifications, user stories, and acceptance criteria for development teams.

4. Conduct business process modelling using BPMN, UML, or similar methodologies to document workflows and system interactions.

5. Facilitate requirements workshops, stakeholder discussions, and solution walkthroughs.

6. Collaborate with product managers, UX designers, and developers to ensure solutions align with business objectives and user experience requirements.

7. Support Agile development teams by participating in sprint planning, backlog grooming, and product reviews.

8. Analyse business and operational data to support decision-making and identify trends or improvement opportunities.

9. Assist in user acceptance testing (UAT), validating that developed solutions meet documented requirements.

10. Maintain clear documentation of requirements, processes, and solution designs throughout the project lifecycle.

Requirements

1. Minimum 4 years of experience as a Business Analyst or similar role in digital or web-based projects.

2. Strong experience in requirements elicitation, analysis, and documentation.

3. Proficiency in business process modelling using BPMN, UML, or similar frameworks.

4. Experience managing user stories, acceptance criteria, and requirements backlogs.

5. Strong stakeholder management and communication skills across business and technical audiences.

6. Solid understanding of Agile, Scrum, and Product Management methodologies.

7. Ability to facilitate workshops and manage conflicting priorities among stakeholders.

8. Experience performing data analysis to support business insights and decision-making.

Clarence Khoh

R1552376