Business Analyst

Job Title: Business Analyst

Location: Singapore

Job Type: Full-time

We are a leading organization in [industry], based in Singapore, committed to delivering high-quality products and solutions that create value for our clients. We are passionate about innovation and are constantly evolving to meet the dynamic needs of the market. We are seeking a Business Analyst to join our team and help drive business improvements and data-driven decisions across the organization.

As a Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with various stakeholders, including business leaders, product managers, and IT teams, to gather requirements, analyze business processes, and recommend improvements. This is a key role for someone with strong analytical, communication, and problem-solving skills, looking to make an impact within a fast-paced, growing company.

• Requirements Gathering & Analysis: Engage with business stakeholders to understand their needs, document detailed business requirements, and translate them into clear, actionable plans for the development teams.
• Process Mapping & Improvement: Analyze existing business processes, workflows, and systems to identify opportunities for optimization and improvement. Recommend solutions that drive efficiency and effectiveness.
• Data Analysis & Reporting: Collect and analyze business data, create reports, and present findings to help management make informed decisions. Use analytical tools (e.g., Excel, Power BI, Tableau) to support data-driven insights.
• Solution Design & Documentation: Collaborate with IT teams to design solutions that meet business requirements. Ensure that technical specifications align with business goals and are properly documented.
• Stakeholder Communication: Act as a liaison between business teams and technical teams, ensuring that business requirements are clearly communicated and that project progress is regularly reported to stakeholders.
• Testing & Validation: Support the testing of new solutions and business processes, ensuring that implemented changes meet business requirements and objectives.
• Market Research: Stay up-to-date with industry trends, technologies, and best practices, and provide insights on how these can be applied to improve business performance.
• Project Support: Provide support for project management, including tracking milestones, ensuring deliverables are met, and managing project risks and issues.

• Education: Bachelor's degree in Business Administration, Information Technology, Finance, or a related field. A Master's degree or relevant certifications (e.g., CBAP, PMP) is a plus.
• Experience: 2-4 years of experience in a business analysis, process improvement, or similar role. Experience in [industry] is a plus.
• Skills:
• Strong analytical and problem-solving skills with the ability to gather and interpret complex data.
• Proficiency in business analysis tools and software (e.g., MS Office, Excel, Visio, Power BI, Tableau).
• Experience in writing clear and concise business requirements and technical specifications.
• Ability to create process models, user stories, and flowcharts.
• Understanding of project management methodologies (e.g., Agile, Waterfall) and experience in working on cross-functional teams.
• Familiarity with databases, SQL, and data analysis techniques is an advantage.
• Soft Skills:
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to engage effectively with both business and technical stakeholders.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
• Proactive attitude with a focus on continuous improvement.

• Certifications: Business Analysis certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus.
• Experience with Agile/Scrum: Knowledge of Agile methodologies and experience in Agile project delivery would be an advantage.
• Technical Skills: Familiarity with CRM, ERP systems, or other business software (e.g., Salesforce, SAP) is a plus.
• Industry Knowledge: Experience in [industry] (e.g., finance, healthcare, tech) is preferred.

• Career Growth: We offer ample opportunities for career development, including training programs, mentorship, and a clear path for advancement.
• Collaborative Culture: Join a dynamic and collaborative work environment where your ideas and contributions are valued.
• Competitive Salary & Benefits: Enjoy a competitive salary, health benefits, performance bonuses, and more.
• Work-Life Balance: We offer flexible working hours and support a healthy work-life balance, including remote work options.