Job Summary
Lead business analysis and agile delivery for large-scale IT systems within Singapore Government projects. Drive requirements elicitation, stakeholder engagement, and agile facilitation to ensure alignment, quality, and timely delivery of mission-critical solutions.
Responsibilities
Business Analysis & Requirements Leadership
- Lead requirement gathering sessions with business users, government officers, and vendors to translate business needs into clear functional and non-functional requirements.
- Produce high-quality artifacts including Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, process flows, data mappings, and interface specifications.
- Ensure requirements traceability from business needs through implementation and testing to maintain alignment and reduce rework.
- Manage requirement changes within governance and change control processes to maintain project integrity.
- Engage senior and diverse stakeholders confidently to facilitate requirement workshops and resolve conflicting priorities.
- Act as the liaison between business users, technical teams, system integrators, and project management to ensure business alignment before development starts.
- Collaborate with architects, developers, and integration teams to validate solution feasibility and review design proposals for compliance with approved requirements.
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT) planning, test case validation, and defect triaging to ensure quality delivery.
- Ensure operational readiness and prepare cutover documentation aligned with business expectations.
- Maintain compliance with Singapore Government SDLC, audit, and reporting standards by managing structured documentation repositories and requirement baselines.
- Support audit queries, project reporting, and governance checkpoints to uphold project transparency and accountability.
Scrum Master & Agile Facilitation
- Facilitate key Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives to drive agile execution.
- Ensure backlog readiness and clarity before sprint commitment to promote estimation discipline and sprint predictability.
- Identify delivery blockers and collaborate with stakeholders to resolve impediments promptly.
- Monitor sprint progress and highlight risks early to maintain delivery timelines.
- Support integration milestones, SIT/UAT readiness, and release planning to ensure smooth project transitions.
- Identify inefficiencies in delivery processes and recommend practical improvements to enhance team accountability and agile practices aligned with governance requirements.
Required competencies and certifications
- Minimum 5-8 years of overall IT delivery experience with at least 3 years as a Business Analyst in large-scale IT systems.
- Minimum 2 years of experience working in Agile/Scrum environments with strong understanding of Agile and traditional SDLC (Waterfall/Hybrid).
- Proven ability to manage complex system integrations and multi-vendor environments under tight timelines and delivery pressure.
- Strong analytical, documentation, and stakeholder engagement skills.
- Experience in Singapore Government/Public Sector IT projects involving mission-critical or 24/7 systems.
- Experience working with system integrators and multiple vendors.
- Hands-on experience with Agile tools such as Jira, Confluence, Azure DevOps, or equivalents.
- Experience supporting SIT/UAT and production rollout activities.
- Ability to manage demanding stakeholders professionally and operate within structured governance and audit-heavy environments.
- Willingness to work overtime including after-hours or weekends when project demands require.
- Resilient, structured, and delivery-focused mindset with adaptability to scope changes and shifting priorities.
Preferred competencies and qualifications
- CBAP, CCBA, or equivalent Business Analysis certifications.
- Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certifications.
- SAFe or other Agile-related certifications are advantageous.
- 5 day week @AMK area
- Singaporeans only
Maestro HR
damien lee tian hong
R1106726
16C8462
