Business Analyst - Regional Marketplace Operations (2026 Graduate)

• Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
• Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
• Create clear and informative dashboards and visualisations to present data in a visually appealing manner, aiding data-driven decision-making
• Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices
• Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies
• Collaborate with various stakeholders, including product owners, developers, and local operations teams, to deliver on user experience projects
• Present findings and recommendations to stakeholders in a clear and concise manner
• Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices

• Bachelor's Degree in Business Analytics, Data Analytics or any other related field.
• Professional experience in user-centric roles/organisations with strong analytical and problem-solving skills
• Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
• Experience/proficiency in SQL/Python
• Ability to generate impactful insights with an in-depth understanding of users needs on e-commerce platforms
• Ability to view different aspects of a project from a macro perspective while having an eye for detail
• Ability to communicate and coordinate processes and projects clearly and succinctly to internal and external stakeholders
• Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals

Hiring Code: CP2026