Business Analyst

rapsys technologies pte ltd

Singapore

3-6 Years

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Job Description

About The Role

You will be embedded in a vertical squad alongside a PM/PMO and Tech Lead, owning the translation of partner and product requirements into clear, actionable specifications for engineering. You will be technically fluent enough to document both business and technical flows, coordinate change governance, and work credibly alongside developers and architects. You will also be an early adopter of AI tools that are reshaping how BA work gets done — using them to accelerate delivery without compromising quality.

Responsibilities

Requirements & Analysis

Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements
Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications
Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from
Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner
Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues

Change Governance & CAB

Own the preparation and submission of Change Advisory Board (CAB) requests for new projects and significant releases — ensuring all change documentation is complete, accurate and meets governance standards
Coordinate impact assessments, rollback plans and implementation schedules in support of CAB approvals
Act as the point of accountability for change governance artefacts within the squad, maintaining audit trails and ensuring compliance with Chubb's change management processes
Work closely with the PMO and Tech Lead to ensure change timelines account for CAB approval cycles

Delivery Support

Work closely with Tech Leads and engineering teams to ensure requirements are understood and implementable
Support UAT — defining test scenarios, coordinating testing activities and validating outcomes against acceptance criteria
Contribute to sprint planning, refinement and retrospectives as an active member of the delivery squad

AI-Assisted BA Practice

Actively use AI tools to accelerate core BA tasks — including user story generation, requirements documentation, acceptance criteria drafting, flow diagram creation and test scenario development
Maintain a critical eye — reviewing and refining AI-generated outputs to ensure accuracy, completeness and fitness for purpose
Contribute to the team's evolving AI SDLC practices by sharing what works, flagging what doesn't and helping build a better baseline for the team over time
Bring a continuous improvement mindset to how BA work is done in an AI-enabled environment

Stakeholder Engagement

Build effective working relationships with partner-side contacts where required, supporting requirements gathering across geographies
Communicate clearly and confidently across technical and non-technical audiences

Experience

3–6 years of experience as a Business Analyst in a digital or technology delivery environment
Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context
Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows
Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touchpoints accurately
Experience with change governance processes, including preparation and submission of CAB requests
Hands on experience with BMAD or AI development methodology
Experience using AI tools like Claude via Terminal as part of delivery
Experience working in cross-functional squads with developers, QA and product stakeholders
Exposure to financial services, insurance or regulated industry an advantage

Tools

Jira — backlog management, story writing and sprint tracking
Confluence — requirements documentation and team knowledge management
Figma — ability to work with design files, annotate flows and collaborate with designers on product specifications
Claude Code (terminal) — required; comfortable running AI-assisted workflows from the command line
AI productivity tools (e.g. Claude, GitHub Copilot or similar) — either actively using or keen to adopt

Skills & Attributes

Technically fluent — comfortable in conversations with developers and architects, and able to produce artefacts that bridge business intent and technical implementation
Strong analytical thinking — able to break down complexity into clear, structured
Detail-oriented without losing sight of the bigger picture
Process-minded — understands the importance of governance and change management in a regulated environment
Naturally curious and inquisitive, adopting AI across professional and personal
Already using or actively curious about AI tools to enhance personal productivity and output quality
Open to evolving the BA craft — understands that AI will change how this work gets done and is energised rather than threatened by that
Strong written communication — clear, concise, structured
Collaborative team player who works well in a fast-paced, multi-stakeholder environment

Key Info

We're especially keen on candidates who have experience working with AI tools or a strong mindset to embrace AI in their day-to-day work — it's a real differentiator for us.
We're looking to onboard as soon as possible
Reports to: PMO
Work closely with: Product Owner & Tech Lead

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rapsys technologies pte ltd

Job ID: 148112829

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Last Updated: 22-05-2026 08:00:09 PM

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