Business Analyst (Programme & Policy) (3-year contract), PCE

Job Description

• This position is forOffice of Professional & Continuing Education (PCE).
• Product and Business Model Development
• Develop detailed business models and implementation plans for key PCE initiatives, including enterprise partnership programmes and sector-level capability development initiatives.
• Translate strategic concepts into structured, executable product designs, including value proposition, delivery model, and operating approach.
• Pilot Design and Implementation
• Design and execute pilot projects with enterprise and sector partners to test new PCE concepts.
• Manage end-to-end delivery of pilots, including stakeholder engagement, programme design, and execution.
• Scaling and Operationalisation
• Capture insights and learning from pilots and engagements.
• Develop enabling frameworks, processes, and structures required to scale successful initiatives into sustainable offerings.
• Market and Industry Insights
• Conduct market research and needs analysis across industries, enterprises, and learners.
• Generate insights to inform product design, prioritisation, and continuous improvement.
• Stakeholder Engagement and Alignment
• Work closely with SMU Academy (SMUA), SMU Executive Development (ExD), Schools, and central units to co-develop and implement initiatives.
• Engage external stakeholders (enterprises, government agencies, partners) to support pilot development, validation, and scaling.
• Support Transformation Initiatives
• Support the Deputy Director (PCE) in broader transformation efforts, including portfolio rationalisation, curriculum development, and organisational initiatives across PCE units.
• Other duties as assigned.

Qualifications

• Bachelor's degree with at least 8 years of work experience.
• Experience in strategy development, business planning, or product development
• Strong analytical and structured problem-solving skills.
• Experience in project management and execution of complex initiatives.
• Understanding of capability development, skills frameworks, or adult learning preferred.
• Strong stakeholder management and communication skills.
• Ability to operate effectively in ambiguous and evolving environments.

• This position is forOffice of Professional & Continuing Education (PCE).
• Product and Business Model Development
• Develop detailed business models and implementation plans for key PCE initiatives, including enterprise partnership programmes and sector-level capability development initiatives.
• Translate strategic concepts into structured, executable product designs, including value proposition, delivery model, and operating approach.
• Pilot Design and Implementation
• Design and execute pilot projects with enterprise and sector partners to test new PCE concepts.
• Manage end-to-end delivery of pilots, including stakeholder engagement, programme design, and execution.
• Scaling and Operationalisation
• Capture insights and learning from pilots and engagements.
• Develop enabling frameworks, processes, and structures required to scale successful initiatives into sustainable offerings.
• Market and Industry Insights
• Conduct market research and needs analysis across industries, enterprises, and learners.
• Generate insights to inform product design, prioritisation, and continuous improvement.
• Stakeholder Engagement and Alignment
• Work closely with SMU Academy (SMUA), SMU Executive Development (ExD), Schools, and central units to co-develop and implement initiatives.
• Engage external stakeholders (enterprises, government agencies, partners) to support pilot development, validation, and scaling.
• Support Transformation Initiatives
• Support the Deputy Director (PCE) in broader transformation efforts, including portfolio rationalisation, curriculum development, and organisational initiatives across PCE units.
• Other duties as assigned.