Business Analyst, PMO Business Continuity Management (BCM)
Location: Singapore
Role Overview:
We are seeking a Business Analyst with PMO capabilities to support a Business Continuity Management (BCM) system implementation for a leading financial institution. The ideal candidate will have a solid background in IT Service Management (ITSM), strong documentation and data analysis skills, and experience in the financial services industry.
Key Responsibilities:
Business Analysis & Documentation
- Work closely with stakeholders to assess current-state processes and identify improvement areas.
- Collect, validate, and document business requirements and workflows.
- Analyze transaction-level data to fine-tune business logic.
- Review functional specifications and ensure alignment with business objectives.
PMO Support & Coordination
- Support project management tasks including workload analysis, schedule tracking, and coordination.
- Plan and support UAT execution, including test case validation and defect tracking.
- Develop and maintain project documents such as meeting notes, reports, and improvement proposals.
- Prepare system migration plans and track implementation progress.
Stakeholder Engagement & Reporting
- Facilitate discussions between business and technical teams.
- Provide regular status updates and insights to internal teams and project stakeholders.
- Help align project deliverables with MAS BCM guidelines, ensuring compliance and risk control.
Requirements:
- Bachelor's degree in any discipline.
- Min. 3 years of experience in ITSM, business requirement gathering, and documentation.
- Min. 2 years of experience in the financial services industry.
- At least 1 year of experience in data analysis.
- Strong hands-on skills in PowerPoint, Excel, and Word for documentation and reporting.
- Good understanding of project delivery lifecycle and methodologies.
- Excellent communication skills with strong stakeholder management abilities.
- Familiarity with MAS BCM guidelines is a strong advantage.
- Understanding of ITIL or similar ITSM frameworks is a plus.
- Experience in consulting or professional services is preferred.
