Business Analyst (Permanent, West)

• Facilitate discussions with internal teams, customers, partners, and vendors to gather and document detailed business and technical requirements for projects.

• Prepare and maintain comprehensive project documentation, including requirements specifications, design documents, and interface specifications.

• Identify potential design or solution challenges early in the project lifecycle and highlight possible business or operational impacts.

• Collaborate closely with project managers, solution architects, developers, QA, and deployment teams throughout the solution development lifecycle.

• Ensure solutions meet customer expectations by supporting User Acceptance Testing (UAT), validation activities, and requirement traceability.

• Investigate issues encountered during testing and production releases, recommending practical solutions and workarounds.

• Evaluate system performance, stability, and scalability, and propose improvements to enhance overall solution quality.

• Provide regular updates on project progress, risks, and issues to the Project Manager and key stakeholders.

• Support stakeholder communication, change management initiatives, and post-deployment activities when required.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.

• 3-5 years of experience as a Business Analyst, ideally within government, automation, or security technology environments.

• Strong communication skills with the ability to ask insightful questions and accurately interpret stakeholder responses.

• Excellent documentation and writing skills for requirements, design specifications, and use-case documentation.

• Strong analytical capabilities to quickly understand customer processes and translate them into system workflows.

• Effective problem-solving skills with a structured and methodical approach to issue resolution.

• Ability to scope and prioritize requirements while assessing the feasibility of proposed solutions.

• Reliable, adaptable, and proactive, with strong interpersonal and collaboration skills.

• Experience in border control systems, biometrics, automation solutions, or public sector IT projects is an added advantage.

To apply, please visit and search for Job Reference: W36R9RX9

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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