Conduct business needs analysis by engaging stakeholders to understand goals, challenges, current processes, and pain points.
Apply Design Thinking methodologies to ideate innovative solutions and prototype concepts.
Facilitate workshops, brainstorming sessions, and stakeholder interviews.
Translate high-level business needs into detailed, concise, and testable business requirements, user stories, and use cases.
Engage in solution engineering by identifying and analysing complex business and technical problems, breaking them into manageable components, and collaborating with technical teams to design scalable solutions, including AI-driven process enhancements.
Manage communication and expectations across senior management, end-users, technical teams, and external vendors.
Actively assist in User Acceptance Testing (UAT) activities.
Propose Generative AI tools and techniques to enhance data gathering, insights generation, solution ideation, and business analysis efficiency.
