Job Description:
- Lead and own the end-to-end business analysis function for assigned workstreams or projects, ensuring business requirements are clearly defined, traceable, and aligned to project objectives.
- Act as the primary point of contact for business analysis matters, working closely with clients, product owners, architects, and delivery teams to shape solution direction and scope.
- Drive requirement elicitation through structured workshops, interviews, and working sessions, ensuring stakeholder alignment and timely decision-making.
- Translate business needs into high-quality functional and non-functional requirements, user stories, workflows, and acceptance criteria, with a strong understanding of technical implications.
- Partner with architects and developers to validate solution designs, assess feasibility, and ensure requirements are implementable and scalable.
- Provide mentorship and guidance to junior BAs, reviewing deliverables and enforcing consistent analysis and documentation standards.
- Support delivery through change impact analysis, defect triage, UAT support, and requirement clarifications, ensuring solutions meet business intent.
- Contribute to project governance and client communications, including status updates, risk identification, and dependency management.
Requirements:
Top 3 Must have skills / Primary skills:
Leadership & Solution Ownership:
- Proven ability to lead end-to-end business analysis across complex initiatives, owning requirement elicitation, validation, prioritisation, and sign-off.
- Able to synthesise fragmented business, operational, and technical inputs into coherent, outcome-driven solution designs, while guiding junior BAs and ensuring consistency in analysis standards.
Strong Technical Acumen & Systems Thinking:
- Strong understanding of system architectures, integration patterns, and data flows, with the ability to comprehend requirements down to code-level implications.
- Comfortable engaging with developers and architects on technical trade-offs, performing root cause analysis, and validating solutions across Java, JavaScript, SQL, and AWS-based environments.
Senior Stakeholder Engagement & Communication:
- Confident in leading client and stakeholder engagements, including senior management, translating complex technical concepts into clear business language.
- Able to manage expectations, facilitate decision-making, and drive alignment across business, technology, and delivery teams.
Good to have skills (Optional):
- Experience with Kafka, event-driven, or message-based architectures
- Experience leading legacy system modernisation or migration initiatives, including ownership of complex CRs.
- Strong track record in facilitating and leading client-facing workshops, walkthroughs, and solutioning sessions.
- Advanced analytical skills to decompose complex problem spaces into structured, actionable components.
- Ability to formulate solution options and recommendations backed by impact, risk, and feasibility analysis.
- Continuous improvement mindset, able to identify gaps, inefficiencies, and optimisation opportunities.
- Strong collaboration skills to lead cross-functional teams and mentor junior analysts.
- Ability to produce clear, structured, and decision-oriented functional and technical documentation.
- Strong working knowledge of SDLC, Agile and/or hybrid delivery models.
