Business Analyst

About Company:
Established in Singapore in 2005, our client is one of the leading consulting firm offers business transformation, IT strategy, and digital solutions across Southeast Asia. Backed by a large regional and global network, it combines local insight with international expertise, focusing on practical, client-centered delivery.

Job Description:
- Lead business analysis activities and facilitate requirement discussions.
- Depending on project status, perform project management tasks such as progress tracking and issue resolution.
- Analyze current data formats across customer, channel, and branch systems.
- Design new formats and logic in RH2H service (e.g. data mapping, validation).
- Collaborate with stakeholders (internally in client department, with system owners in Head Office & Branch, with operation department in Branch etc.)
- Support development and QA efforts with documentation and clarification.
- Assist in User Acceptance Testing (UAT).
- Track system enhancement plans and provide feedback.
- Conduct impact analysis and plan customer migration.
- Coordinate with regional branches and head office.
- Provide documentation, Q&A, and support to stakeholders.

Job Requirements:
- Bachelor's degree in any related fields.
- Minimum with 5-8 years proven consulting experience in a reputable or established consulting firm.
- Experience working and supporting client's banking system projects is highly preferred.
- Experience as a Business Analyst or Consultant in banking, specifically in payments or transaction banking (cash management).
- Strong understanding of payment data formats such as MT101, MT103, pain.001, and pacs.008.
- Excellent analytical and logical thinking skills (development/coding skills not required).
- Strong consulting capabilities including communication, facilitation, issue resolution, and documentation using Microsoft Excel and PowerPoint.
- Good communication skill in both English and Japanese (Business-level proficiency as mandatory) to liaise with Japanese stakeholders and clients.
- High level of self-discipline, accountability, and motivation to learn the client's business.
- Professional demeanor with the ability to proactively drive tasks and collaborate effectively with stakeholders.
- Experience in project management, including tracking progress, managing scope and issues, and vendor coordination is a plus.

Compensation:
- Work location: Central
- Working hour: 9am - 6pm
- Performance bonus
- Flexi benefits $1000/annum
- Company insurance plan (medical and dental)
- Number of Annual leave for:
- (a) Senior Consultant level - 15 days (increase 1 day for subsequence year of service)
- (b) Assistant Manager level - 20 days (increase 1 day for subsequence year of service)