Business Analyst - Insurance

We are seeking an experienced Business Analyst with a strong background in the Insurance domain and hands-on experience working in Agile environments. The ideal candidate will bridge the gap between business stakeholders and technology teams, gathering and analyzing requirements, defining solutions, and ensuring successful delivery of insurance-related projects and products.

Key Responsibilities

• Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.

• Conduct requirement elicitation workshops, stakeholder interviews, and process analysis sessions.

• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.

• Analyze existing insurance processes and recommend improvements to enhance operational efficiency and customer experience.

• Support Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.

• Work closely with Product Owners to manage and prioritize product backlogs.

• Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and data mapping documents.

• Facilitate communication between business users, development teams, QA teams, and external vendors.

• Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and obtaining stakeholder sign-off.

• Identify project risks, dependencies, and gaps, and proactively recommend mitigation strategies.

• Ensure delivered solutions align with business objectives, regulatory requirements, and industry best practices.

Required Skills & Qualifications

• Minimum 5 years of experience as a Business Analyst in Insurance domain

• Knowledge of insurance regulations and compliance requirements.

• Certifications such as: CBAP, CCBA, or ECBA , Agile/Scrum Certification (CSM, PSM, SAFe, etc.)

• Experience with digital transformation, system integration, or insurance platform implementations.

• Proven experience working in Agile/Scrum environments.

• Strong knowledge of Agile methodologies, Scrum framework, and SDLC.

• Experience in writing user stories, acceptance criteria, and maintaining product backlogs.

• Proficiency in requirements gathering, process modeling, and business analysis techniques.

• Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar.

• Strong analytical, problem-solving, and communication skills.

• Ability to manage multiple stakeholders and work in cross-functional teams.