Business Analyst (ERP)

Role Summary

We are seeking a Business Analyst with strong Finance ERP functional expertise to analyse and redesign end-to-end finance processes, translate business needs into scalable ERP solutions, and govern vendor/SI delivery quality across client projects. You will work closely with finance stakeholders, delivery teams, and implementation partners to drive process standardisation, clean-core adoption, and measurable outcomes.

Key Responsibilities

• Business process analysis (Finance)
• Conduct end-to-end analysis of finance workflows: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting.
• Identify process gaps, inefficiencies, and control issues; propose ERP product-based improvements.
• Current-state to future-state design
• Document AS-IS / TO-BE processes and requirements.
• Simplify and standardise processes using ERP platform capabilities and clean-core principles.
• Requirements & stakeholder management
• Facilitate requirements workshops and stakeholder discussions.
• Resolve conflicting requirements; challenge legacy practices and distinguish true business/policy needs from system constraints.
• Finance ERP configuration & solution design support
• Configure/customise finance ERP components including:
• Organisational and financial structures
• Chart of Accounts, Cost Centres, Profit Centres, Projects
• Accounting rules, workflows, approval structures, business rules
• Develop prototypes / proof-of-concepts to validate requirements and solution approaches where needed.
• Reporting, analytics & enablement
• Develop financial reports and support advanced analytics (including AI-enabled insights where applicable).
• Provide consultation, user guidance, and training on best practices and new functionalities.
• Platform-native delivery & extensions
• Drive disciplined use of platform-native capabilities: data models, workflow engines, automation frameworks, permission models, integration connectors, extension layers.
• Support/coordinate custom coding where required for critical finance operations.
• Delivery governance & quality assurance
• Maintain accountability for delivery outcomes including vendor-delivered work.
• Conduct technical/solution reviews (similar to pull-request style reviews) to ensure quality and maintainability.
• Production support & continuous improvement
• Analyse defects and production issues across processes, configurations, integrations, and data.
• Support resolution and continuous improvement initiatives.
• Vendor/SI challenge function
• Act as a functional specialist to independently review and challenge SI/vendor designs, configurations, customisations, and technical solutions.
• Capability building (internal standards)
• Contribute to building sustainable ERP delivery capability (e.g., standards, playbooks, reusable assets, knowledge sharing) across client engagements.

Required Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, or related field.
• Strong ownership and ability to independently drive moderately complex to advanced scopes.
• Strong experience with Agile delivery practices.
• Deep expertise in Finance ERP platforms such as:
• Oracle Fusion Finance or SAP S/4HANA Cloud (or equivalent enterprise ERP)
• Strong understanding of:
• GAAP/IFRS, financial statements, and finance reporting requirements
• Technical proficiency in:
• ERP configuration concepts, data migration, troubleshooting, and cross-module dependencies
• Strong skills in:
• Business process analysis, problem-solving, communication, and stakeholder management
• Proven ability to lead and govern vendor delivery with technical/functional authority.

Preferred / Advantageous

• ERP certifications (e.g., SAP / Oracle Finance).
• Experience in platform mastery and architectural thinking; commitment to engineering excellence and continuous improvement.
• Experience providing senior leadership across complex enterprise ecosystems and integrations.
• Experience in financial services environments (e.g., banking, insurance) is an advantage.