Business Analyst

Job Role: Business Analyst

We are seeking an experienced Business Analyst with a strong background in corporate internet banking and digital transaction banking. The successful candidate will play a key role in bridging business needs with technology solutions by eliciting, analyzing, and documenting requirements. This role demands strong analytical skills, a solid understanding of digital channels, and the ability to drive business outcomes in a dynamic and fast-paced environment.

• Lead the elicitation and documentation of detailed functional specifications derived from business requirements.
• Analyze and design to-be business and operational processes aligned with agreed requirements and/or function points.
• Conduct impact assessments and provide effort estimations for enhancements or changes.
• Proactively manage and mitigate risks and issues related to requirements, including scope creep.

• Work closely with UX/UI designers, developers, and testers to ensure clear understanding and implementation of business requirements.
• Translate business needs into actionable user stories and test scenarios using tools such as JIRA.
• Conduct training and knowledge transfer sessions, including Train-the-Trainer programs, to ensure stakeholder readiness for new functionalities.
• Maintain domain expertise by staying current with system features and operational processes.

• Support testing activities by clarifying findings and classifying them appropriately as defects or change requests.
• Perform impact analysis and provide estimations for Project Change Requests (PCRs).
• Actively contribute to test planning and validation to ensure business objectives are met.

• Maintain up-to-date knowledge of transaction banking, financial services policies, regulatory requirements, and industry best practices.
• Provide insights on technology trends, competitor features, and evolving customer expectations in the digital banking space.