Business Analyst

DBiz is looking for a Business Analyst to join the Singapore Team to drive digital initiatives and support technology transformation. The role will be working on various clientele projects and collaborating with cross-functional teams to deliver user-centric solutions aligned with business objectives. This role requires a proactive, self-motivated, and resourceful team member with strong technology knowledge and influencing skills. The selected candidate will work closely with stakeholders to apply digital technologies and AI transformations based on the different project requirements.

Primary Responsibilities

• Elicit business needs through service journeys and develop business cases via rapid prototyping.
• Develop user stories, specifications, and acceptance criteria; build prototypes to validate requirements and measure value.
• Evaluate and recommend technologies (including AI tools), aligning with project technology directions and central solutions through hands-on experimentation.
• Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) as suited to project needs.
• Ensure system readiness for deployment and analyse the impact of changes.
• Identify digital transformation opportunities.
• Define product vision, roadmap, and objectives aligned with business strategy.
• Communicate product strategies and use data to inform decisions.
• Ability to code and iterate during planning sessions and conduct workshops.
• Facilitate workshops, focus groups, and sprint reviews as required.

Key Requirements

• Bachelor's Degree in a relevant IT field.
• 3 years of experience in IT business analysis, solution design, and testing.
• Experience in at least one full software/product development cycle (Agile preferred).
• Strong analytical, problem-solving, and influencing skills.
• Strong stakeholder management skills with the ability to engage users at all levels and facilitate discussions.
• Proactive, motivated, and inquisitive mindset.
• Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills

• Business Analysis certification (e.g., CBAP).
• Past development or consulting experience.
• Experience in Agile, Knowledge Management, or Service Design.
• Experience with Agile tools such as Figma, Miro, or JIRA.
• Experience facilitating workshops, focus groups, and sprint reviews.
• Knowledge of data analytics and product metrics.
• Certification such as Scrum Master or Product Owner is a plus.
• Experience with development workflows using tools like SHIP/HATS, GitHub, or GitLab for code management and collaboration.
• Experience with rapid application development platforms such as OutSystems.
• Experience working with content management systems such as Sitefinity, SharePoint Online, or similar platforms.
• Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

Good-to-have Skills

• Exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#) will be an advantage.