Job Description

Job Description

Business Analyst to manage development system (ServiceNow SaaS Development Project) and maintenance systems that involved enhancements and tickets resolutions (.NET/Java systems).

Requirements:
a. Bachelor's degree or Diploma in Business, IT, Engineering, or related field.

b. 5 years or more of experience working as Business Analyst, developing and maintaining system in Agile and Waterfall approach.

c. Have PMP certification or ever practice project management

d. Have experience in both development and maintenance projects, with user acceptance testing (UAT) and quality assurance processes.

e. Have experience in working with outsourced vendor in ensuring the quality of the work delivered, conduct user testing, drafting /reviewing both business and technical specifications e.g. writing user stories, test cases/scenarios, security and risk remediation.

f. Proficiency with requirements management tools (e.g., JIRA, Confluence).

g. For Singaporean only.

This is a contract role. Estimated period: November 2026 to 31 March 2028