Business Analyst

About the Role

We are looking for a Business Analyst with experience to support the definition, documentation, and delivery of high-quality digital gaming products and platform solutions. You will act as a key bridge between the client's business stakeholders and our internal technical teams, ensuring requirements are understood, validated, and translated into clear development tasks.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate workshops, interviews, and discovery sessions with client stakeholders to understand business goals and user needs.
• Create and maintain product requirements artifacts, such as:
• Business Requirements Documents (BRDs)
• Functional Specifications (FS)
• User Stories & Acceptance Criteria
• Process Flows & Data Flow Diagrams
• Collaborate with Product Owners, UX Designers, Tech Project Manager, and other internal teams to ensure successful product delivery.
• Support backlog management, sprint planning, and prioritization activities.
• Perform gap analysis on current vs. desired system behavior.
• Assist in defining KPIs, success metrics, and reporting needs.
• Participate in UAT planning and execution, helping validate requirements against delivered features.
• Track and communicate requirements changes, risks, and impacts throughout the project lifecycle.
• Ensure compliance with regulatory, responsible gaming, and jurisdictional requirements where applicable.

Required Skills & Experience

• 2–5+ years of experience as a Business Analyst or similar role
• Familiarity with API-based systems, backend platform workflows, and data structures.
• Proficiency with requirement management and documentation tools (e.g., Jira, Confluence, Figma).
• Strong analytical and problem-solving skills with the ability to translate complex concepts into clear deliverables.
• Excellent communication(Chinese and English), stakeholder management, and workshop facilitation skills.

Nice-to-Have

• Experience with B2B platform solution, KYC/AML systems, CRM platforms, or data analytics tools(eg, mixpanel).
• Knowledge of multiple regulatory markets (e.g., MGA, UKGC, Ontario, US States).
• Understanding of RTP configurations, bonus engines, or odds/pricing feeds.
• SQL or data querying skills for validation and analysis.

Personal Attributes

• Detail-oriented and organized.
• Collaborative mindset with ability to work cross-functionally.
• Strong sense of ownership and accountability.
• Comfortable working in a fast-paced, changing environment.