Job Description
GetGo is Singapore's largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC's #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.
As an AI-Focused Business Analyst within the Business Intelligence team, you will play a crucial role in bridging the gap between our core business operations and the growing capabilities of AI. You will leverage a data-driven approach to identify and recommend opportunities for AI-enabled workflow redesign and automation across the organization. This involves partnering with various business units on high-impact strategic challenges, translating their needs into actionable requirements for AI solutions that drive efficiency and enhance user experience.
What You Will Be Doing
- Dive deep into how our departmentslike Finance, Fleet Management, and Customer Experience operate, building a foundational understanding of our entire mobility business.
- Map and document existing workflows, identifying pain points and high potential areas for AI-driven transformation.
- Collaborate with department heads to reimagine and design AI-enabled workflows and processes.
- Draft detailed functional and non-functional requirements, translating business needs into technical specifications and vice-versa, in collaboration with the Data and AI team.
- Assist in the testing, validation, and phased deployment of new AI workflows, monitoring their impact on key performance indicators (KPIs).
What Makes You A Great Fit
- Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related quantitative field.
- Strong ability to break down complex business problems and understand the flow of data within a system.
- Familiarity with process documentation methodologies (e.g., flowcharts, BPMN).
- A strong foundational understanding of AI and a keen interest in their business application.
- Proficiency of programming language (Python / SQL) for data extraction and preliminary analysis.
- Excellent verbal and written communication skills to articulate technical requirements to non-technical stakeholders and business objectives to engineers
- Strong personal alignment with our GetGo Values:
- Driven by Purpose
- Stay Curious and Humble
- Collaborate with Empathy
- Make it Better
- Get it Going!
