Job Description

Job Responsibilities

Work with users and stakeholders to identify business needs, pain points and opportunities.
Conduct user research, interviews and workshops to define problems and requirements.
Translate business needs into requirements, user stories, business rules and acceptance criteria.
Analyse business processes and user journeys, identifying gaps and opportunities for improvement.
Develop user journeys, process flows, wireframes and prototypes where required.
Support solution evaluation, testing, UAT and business validation.
Work with Product, Engineering, vendors and other teams throughout project delivery.
Support risk assessments, incident investigation and post-release improvements.
Manage the requirements lifecycle and ensure alignment between business needs and delivered solutions.

Requirements

Diploma/Degree in Computer Science, IT, Engineering or related fields.
At least 4 years of experience as a Business Analyst, Product Owner, Scrum Master or equivalent in Agile/digital delivery environments.
Experience in business analysis, user research/discovery, requirements management, solutioning, prototyping and testing.
Strong stakeholder management, communication, analytical and problem-solving skills.
Experience with Agile environments is preferred.
CSPO, CSM or equivalent certification is an advantage.
Design thinking/service design and change management experience is an advantage.

Interested candidates who wish to apply for the above positions, please click Apply now.

We regret that only shortlisted candidates will be notified.

Nexbridge Recruitment Pte Ltd

EA License 26C3616