Broadcast-IT Applications Specialist

Summary

The Broadcast-IT Applications Specialist is responsible for the optimization, alignment, and functional oversight and continuous improvement of the core business application ecosystem across the beIN Asia Pacific remit. This role acts as a critical bridge between business units (including Media Operations, Content, Scheduling, and Finance) and technology teams.

Reporting directly to the Lead, Broadcast-IT, the position centralizes the day-to-day management, workflow analysis, and integration of both media-specific systems (such as the Broadcast Management System and Media Asset Management) and core enterprise applications. The Broadcast-IT Applications Specialist will play a key role in eliminating operational bottlenecks, mapping cross-functional workflows, and driving system efficiency to support the growth of linear channels and OTT services.

Key Responsibilities

• Gather, analyze, and document comprehensive business requirements and system specifications from various departments across the APAC region.
• Map and optimize end-to-end workflows, focusing on driving automation and seamless data integration between broadcast systems (BMS/MAM) and corporate enterprise platforms
• Liaise with internal stakeholders and external software vendors to manage application upgrade cycles, track feature deployment roadmaps, and resolve complex application issues.
• Design and execute comprehensive User Acceptance Testing (UAT) scripts, ensuring new software features and system integrations meet business requirements prior to deployment.
• Coordinate and deliver structured training initiatives and clear standard operating procedures (SOPs) to facilitate high user adoption among non-technical media and business staff.
• Maintain a centralized repository of business blueprints, system logic, data definitions, and workflow diagrams to build robust institutional knowledge.
• Identify opportunities for software cost optimization, ensuring system capabilities are fully utilized while minimizing redundant platforms and manual workarounds.

Requirements

• Degree/Diploma in Computer Studies, Business Information Systems, Broadcast Engineering, or a related analytical field.
• Minimum of 5 years cumulative experience as an Applications Specialist, Business Systems Analyst or IT Business Analyst, with a strong track record in system integration, workflow design, and process automation across both media operations and corporate enterprise applications.
• Strong understanding of business analysis methodologies, with experience supporting the full application lifecycle, including requirements analysis, process mapping, data modelling, solution design, testing and UAT, implementation and continuous improvement.
• Familiarity with data exchange formats (CSV/XML/JSON), API integrations, SQL scripting, and cloud ecosystems (AWS) is highly advantageous.
• Prior experience in the broadcast, media, OTT, or VOD industry is strongly preferred, with an understanding of sports/entertainment workflows.
• Detail-oriented individual with exceptional organizational, analytical, and problem-solving skills, capable of managing shifting priorities across multiple projects.
• Excellent interpersonal, oral, and written communication skills, with the ability to translate complex technical logic into clear business terminology.
• Highly motivated self-starter who thrives in a dynamic environment and is eager to acquire both technological and business knowledge to support regional growth.