Key pillars
- P&L ownership of the department and delivery of the Retail strategy to achieve target sales objectives
- Collaborates closely with Brand Regional Office on strategic initiatives that adds brand value for the local market
- Leads and motivates the team to deliver results and optimize performance
- Manage of Landlords relationship
- Partners closely with Richemont support function
Internal network management
- Accountability of DTC sales budgets
- Implement programs on merchandising, incentives, and action plans to achieve targets in collaboration with Regional Office
- Create initiatives that includes training, coaching and incentives that raise the bar for client service
- Work cross-functionally with CRM, Supply Chain, Marketing and Events planning to drive boutique performance
- Plan and monitor monthly sales targets inclusive of analysis to support business improvements
- Define training programs for front line teams and ensure quality delivery
- Monitor staff performance and development needs, setting key performance indicators to measure success and regularly reviewing performance metrics
- Facilitate the efficient operations of the network in line with Brand standards and Group compliance
Communication
- Support the Communications team in planning & implementing brand communication strategies based on the regional strategy
- Represent the brand in the respective markets at the highest standards
People management
- Develops and manages the team (both frontline and office)
- Provide cohesive and entrepreneurial environment that fosters new ideas that bring value add to brand
Key Performance Indicators
- Sales
- Profitability
- Network and sales channel management
- Retailization frameworks (DTC management, product allocation, CRM, etc.)
- People management and turnover
Knowledge And Professional Skills
- 10 years of market experience in brand management and/or retail.
- Entrepreneurial, decisive and ability to thrive in a fast-paced environment
- Quick to action
- Proactive and open minded to create opportunities
- Strong negotiation skills and business acumen
- Highly analytical and uses facts and figures to support business proposals
- Strong in team management with proven success in building and motivating teams
- Brand culture/values fit, and Company strategy Fit.
