The Operations Officer will be ensuring timely and accurate processing of trade finance transactions within own area of responsibility for smooth running of Trade Finance at Singapore branch.
- Take responsibility for transaction processing with off-shore operations team and follow-ups to ensure the transaction is completed within SLA.
- Perform scanning and uploading of documents to off-shore Operations team
- Handling walk-in customers in a professional manner
- Work closely with internal stakeholders including offshore Operations team, Product Management, Trade Service, Sale in processing new structured deals and new initiatives of the Bank
- Comply all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
- Identify and escalate any operational, regulatory and other risks to line manager in timely manner contributes to the development and implementation of mitigation or control solutions
- Obtain appropriate transactional approval in accordance with the approval procedures.
- Ensure continuous process efficiency and performance improvement
- Provide periodic reviews of the of operational processes within own area of responsibility to identify opportunities to improve efficiency and performance
- Cooperate with IT and project team in implementing operation systems.
- Challenges and seeks alternative means to reduce cost & mitigate risk
- Builds best practices organization and operation models to achieve team goals
- Other basic admin duties
Job Requirements:
- Bachelor Degree
- Minimum 3 years of experience in banking industry covering Trade Finance products including Letters of Credit, Documentary Collection, Guarantees and Financing Products.
- Background and work experience in Operations is desirable.
- Strong organizational skills and attention to details are required
- A self -motivated, energetic and able to work independently
- Good communication skills both verbal and written
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- A strong team player, open to direction and collaborative work style and commitment to get the job done
- Proficiency in MS Office applications
