Billing & AR Executive / Jurong / Contract

Billing & AR Executive / Jurong / Contract

Summary

Support service operations through timely invoicing, AR follow-ups, and administrative coordination, ensuring compliance with internal processes and accurate financial records.

Responsibilities

. Prepare and issue accurate invoices for service contracts, projects, and ad-hoc jobs

. Ensure completed Work Orders (WO) in ServiceMax are invoiced promptly

. Manage monthly and milestone billing cycles

. Review supporting documents (PO, DO, labour records) prior to invoicing

. Monitor and clear outstanding/backlog invoices

. Track receivables and follow up on overdue invoices

. Resolve invoice discrepancies, rejections, and credit blocks with customers and finance

. Handle recurring monthly invoicing for service contracts and maintenance work

. Verify PO availability and contract values before billing

. Support creation and update of Work Orders in ServiceMax and ensure billing readiness

. Coordinate with Sales, Engineers, and Finance teams on invoicing matters

. Handle customer inquiries related to invoices and billing

. Maintain proper documentation for invoices, contracts, and supporting records

. Support audit and internal reporting requirements

. Ensure compliance with internal processes and ServiceMax workflows

Scope of Role

AR / Monthly /Invoice / CS / Admin / Internal Process / ServiceMax

Requirements

. Minimum 3 years of experience in administration, invoicing, AR, or planning roles

. Experience in coordination, scheduling, or planning activities (any discipline)

. Familiarity with SAP and ServiceMax a plus

. Attention to detail and accuracy

. Good communication and coordination skills

Success Metrics

. Timely invoice issuance (monthly and project-based)

. Reduction of invoice backlog

. Improved AR collection and aging

. Accurate and audit-ready documentation