Billing & AR Executive / Jurong / Contract
Summary
Support service operations through timely invoicing, AR follow-ups, and administrative coordination, ensuring compliance with internal processes and accurate financial records.
Responsibilities

Prepare and issue accurate invoices for service contracts, projects, and ad-hoc jobs
Ensure completed Work Orders (WO) in ServiceMax are invoiced promptly
Manage monthly and milestone billing cycles
Review supporting documents (PO, DO, labour records) prior to invoicing
Monitor and clear outstanding/backlog invoices
Track receivables and follow up on overdue invoices
Resolve invoice discrepancies, rejections, and credit blocks with customers and finance
Handle recurring monthly invoicing for service contracts and maintenance work
Verify PO availability and contract values before billing
Support creation and update of Work Orders in ServiceMax and ensure billing readiness
Coordinate with Sales, Engineers, and Finance teams on invoicing matters
Handle customer inquiries related to invoices and billing
Maintain proper documentation for invoices, contracts, and supporting records
Support audit and internal reporting requirements
Ensure compliance with internal processes and ServiceMax workflows

Scope of Role
AR / Monthly / Invoice / CS / Admin / Internal Process / ServiceMax
Requirements

Minimum 3 years of experience in administration, invoicing, AR, or planning roles
Experience in coordination, scheduling, or planning activities (any discipline)
Familiarity with SAP and ServiceMax a plus
Attention to detail and accuracy
Good communication and coordination skills

Success Metrics

Timely invoice issuance (monthly and project-based)
Reduction of invoice backlog
Improved AR collection and aging
Accurate and audit-ready documentation

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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